The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect Pool Days
“The pool area exceeded my expectations with its cleanliness and a perfect temperature, making it ideal for relaxing afternoons.” view full review
Fun Water Sports!
“I had an amazing time trying out the water sports; the beach's waves were just right for a perfect blend of fun and relaxation.” view full review
Kid-Friendly Fun
“The play equipment for children was a big hit; my grandchildren couldn't get enough of it, making our family vacation truly enjoyable.” view full review
Comfortable Rooms
“I loved how comfortable the room was, especially with the updated amenities that made my stay very cozy and relaxing.” view full review
Playa Isla Venados Zona Federal Protegida "Cuiden Esta Reserva"
1.6
km
Park
Bosque de la Ciudad
2.3
km
Island
Deer Island
2.9
km
Los Lobos Marinos
2.7
km
Av. de los Deportes
monumento el venadito
2.7
km
Av. Juarez
Palacio Municipal
3.3
km
Playa Sabalo
3.3
km
Night club
Classico Mazatlan
3.2
km
Playa Olas Altas
3.4
km
Playa Cerritos
3.5
km
Marina Mazatlán
Bibi Fleet
3.4
km
Mi Casa
Sailing Mazatlan
3.5
km
Island
Bula
3.7
km
Night club
Prive Mazatlan
3.7
km
Historic Site
Fishermen Monument
4.5
km
Mall
Ley Plaza
3.8
km
La Pulmonia
3.8
km
Nearby
Museum
Sea Shell City
240 m
Casino
Casino MonteCarlo
450 m
Restaurants
Hana Poke Bowl
420 m
Calle Cerro Del Cubilete Lomas de Mazatlan 102 Plaza de Burger King Zona Dorada y Starbucks
Taco Time
470 m
Av Camaron Sabalo 412 Zona Dorada
Taqueria Los Chiles
480 m
Avenida Camaron Sabalo 123 Lomas de Mazatlan
La Consentida
420 m
Avenida Camaron Sabalo 2302
La Casa del Hot Cake
470 m
Calzada Camaron Sabalo 127 Casi enfrente del cine Gaviotas
Rin Rin Pizza
510 m
Avenida Playa Gaviotas 1000 Zona Dorada
Monchos Comedor
770 m
Avenida Rafael Buena 16 Next to San Diego Hotel
Mi Cocina Restaurant
810 m
Calle Albatros 202
Taqueria San Pablo
1.1
km
Avenida Rafael Buelna
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great view
Wonderful service
Odd dining hours
Early breakfast closure
8.2/10
Great
Rooms
7.9
Location
8.9
Service
8.4
Dining
8.1
Guest reviews
8.2/10
based on 17 reviews
4.5/5
based on 3514 reviews
8.6
8.6/10 based on 62 reviews
#11 of 115 hotels in Mazatlan based on Tripadvisor
Timothy
United Kingdom,
June
2024
8.6/10
I had a great time at the hotel! The rooms were lovely, overlooking the main pool where I could hear the sounds of kids having a blast. The view was fantastic and the rooms themselves were very nice. The hotel is a gem. However, the dining hours were a bit odd closing at noon. Service was excellent, especially from staff members like Jesus and Roberto. The location is incredible with everything you could want and a perfect spot in the golden zone. The dining experience had tons of delicious choices but the early closure for breakfast was a bit inconvenient. Overall, a wonderful stay!
Rooms
8.0
The rooms are very nice with a great view.
Service
9.0
The service was excellent, with friendly staff all around.
Location
9.0
The location is incredible, right in the middle of the golden zone with easy access to everything you could possibly want.
Dining
8.0
The dining had a lot of delicious dishes, but the early closing at noon was a bit strange.
Facilities
9.0
The facilities were top-notch, making my stay very enjoyable.
Great view
Odd dining hours
John
United Kingdom,
March
2024
8.8/10
My stay at the hotel was truly delightful. The rooms were spacious, overlooking the main pool where I could hear the joyful sounds of kids playing. They had a genuine 'Mexico' style and were impeccably clean. The daily cleaning service by Sandra was exceptional. The service, from Carmen at reception to all the staff members, was incredibly friendly and helpful. The location was unbeatable, just steps away from the resort and with easy access to various attractions. Dining offered a delicious experience with a great ocean view, although the variety could be slightly improved. The facilities were top-notch, making my stay even more enjoyable.
Rooms
9.0
The rooms were enormous, true 'Mexico' style, extremely clean, and overlooked the main pool where it was lovely to hear the sounds of kids playing.
Service
9.0
The service was exceptional, with friendly and helpful staff members throughout the hotel.
Location
10.0
The location was hard to beat, just steps out of the resort and close to various attractions.
Dining
7.0
The dining experience was fresh and plentiful but slightly uninspired; however, the ocean view made up for it.
Facilities
9.0
The facilities were fantastic and enhanced my overall experience during the stay.
Catherine
United States,
March
2024
8.2/10
Staying at Hotel Playa Mazatlan was a wonderful experience. The location is superb, right in the heart of the golden zone with easy access to restaurants and the beach. The rooms, while overlooking the main pool and children's play area, were comfortable, although nothing extraordinary. The service was top-notch, with staff members like Armando, Juan Luis, and others going above and beyond to assist. Dining options were varied, catering to different tastes, but with specific dress codes to adhere to. The facilities were well-maintained and offered ample amenities for a pleasant stay.
Rooms
7.0
The rooms offered a view of the main pool and children's play area, providing a pleasant atmosphere with the sounds of joyous kids around. However, they were standard with nothing exceptional.
Service
9.0
The service at Hotel Playa Mazatlan was exceptional. From the attentive staff at the restaurants to the hardworking team members ensuring a comfortable stay under the sun, everyone was kind and helpful.
Location
9.0
The hotel's location in the golden zone is perfect for exploration and easy access to local attractions. You're in the midst of lively restaurants and bars, and just a short stroll away from the famous Malecon.
Dining
8.0
Dining at the hotel was enjoyable with diverse options catering to various preferences. Just remember to follow the specific dress codes for a pleasant experience.
Facilities
8.0
Hotel Playa Mazatlan boasts well-maintained facilities that enhance the overall guest experience. The amenities provided ensure a convenient and pleasant stay.
friendly staff
standard rooms
Peter
United Kingdom,
March
2024
8.6/10
Staying at this hotel was a delightful experience. The rooms had a true Mexican style, were extremely clean, and provided a beautiful but slightly noisy view. They were spacious, comfortable, with plenty of hot water, and offered a great ocean view. The service was top-notch, with a mix of wonderful and rude staff members. The location was perfect, close to town and offering various pools in uncrowded spots. The dining experience was amazing, with a diverse selection of delicious food. Overall, a great value for money.
Rooms
9.0
The rooms were very true 'Mexico' style and extremely clean. They were spacious, comfortable, with lots of hot water and a great view of the ocean.
Service
7.0
The service was hit or miss with some staff being very nice and others somewhat rude.
Location
9.0
The location was awesome, right by town with easy access to various pools without feeling crowded.
Dining
9.0
The dining experience was amazing with excellent food selection and a breathtaking ocean view.
Facilities
9.0
The facilities were fantastic, offering everything one could desire during their stay.
Cleanliness
Inconsistent service
Albert
United States,
February
2024
8.4/10
I had a wonderful stay at this hotel! The rooms were clean, comfortable, and offered a great ocean view. The service was a mix of super nice and some not so friendly staff. The location was ideal for exploring the town despite some construction. The dining experience was delightful with a variety of delicious options. The facilities were top-notch.
Rooms
9.0
My room was well appointed, quiet, and had a fantastic ocean view. It was comfortable with lots of hot water for a relaxing shower.
Service
7.0
While some were very nice, others seemed a bit rude. However, overall, the service was good.
Location
8.0
The location was great for venturing out despite some construction. It was also close to everything I needed in town.
Dining
9.0
The dining experience was fantastic, especially for breakfast. The omelette station, fresh fruit, and Mexican breakfast choices were delicious.
Facilities
9.0
The facilities were impressive and added to the overall enjoyment of my stay.
William
United States,
January
2024
8.2/10
My stay at the hotel was rejuvenating and delightful. The rooms were clean and comfortable, offering a sense of relaxation despite some lingering cigarette smoke. The hotel's location was convenient, providing easy access to nearby attractions. The dining experience was varied, although some uninspired options were noted. Overall, a great value for money experience.
Rooms
8.0
The rooms were clean and comfortable, though there was a hint of cigarette smoke which slightly affected the ambiance.
Service
9.0
The service at the hotel was exceptional, especially from staff members like Jesus and Roberto who were always helpful and friendly.
Location
9.0
The hotel's location was convenient, with easy access to nearby shops and attractions, making it a great choice for those looking to explore the area.
Dining
7.0
The dining experience offered a variety of dishes, although some were found to be uninspired.
Facilities
8.0
The hotel's facilities were well-maintained and added to the overall comfort of the stay.
John
United Kingdom,
December
2023
8.8/10
The hotel rooms were nice and clean, with a lovely view of the main pool where you could hear the sounds of kids playing, although there was occasionally a slight smell of cigarette smoke. The staff was incredibly friendly and helpful, from Carmen at reception to Shane at the concierge desk and many more. The location was fantastic, right in the Golden Zone with attractive surroundings and even a hibiscus display. The dining options were great with a variety of choices and even live music on weekends. The facilities were well-kept and offered a range of services.
Rooms
8.0
The rooms were nice and clean, overlooking the main pool, but occasionally had a smell of cigarette smoke.
Service
9.0
The staff worked tirelessly and were exceptionally friendly and helpful.
Location
10.0
The hotel's location was phenomenal, right in the Golden Zone with beautiful surroundings and ocean views.
Dining
8.0
The dining experience was varied and enjoyable, with live music on weekends.
Facilities
9.0
The hotel's facilities were well-maintained and offered various services for a comfortable stay.
Hannah
United Kingdom,
December
2023
8.4/10
I felt like I had stepped back to the 70s with the room setup, but the enormous room overlooking the main pool where I could hear the delightful sounds of kids playing was a unique experience. The hotel's location was perfect, right in the Golden Zone, offering everything one could desire. However, the dining options were limited at breakfast, closing quite early, which I found a bit odd.
Rooms
8.0
The room setup felt like a blast from the past, but the view and spaciousness were lovely.
Service
9.0
The staff members, from Carmen at the reception to Shane at the concierge desk, were extremely nice, polite, and patient, making my stay very pleasant.
Location
10.0
The hotel's location in the Golden Zone was incredible, offering easy access to various transport options and being right across from the children's pool and play area.
Dining
7.0
Despite the limited breakfast options and early closure for lunch preparations, the dinner choices were varied and delicious, especially on seafood nights.
Facilities
8.0
The facilities were great, and the pool area was enjoyable, although the dining area could be improved for breakfast options.
John
United Kingdom,
December
2023
8.2/10
The hotel offers spacious rooms with a large bathroom and a lovely view of the main pool where the sounds of kids playing create a delightful atmosphere. The cleanliness is commendable, but service levels vary. The location is convenient for shopping and leisurely walks, although noise from nearby areas can disrupt the peace. The dining options cater to various tastes, but some staff members lack friendliness. Overall, a comfortable stay with minor drawbacks.
Rooms
8.0
The rooms are spacious and clean, overlooking the main pool where the sounds of joyful kids enhance the ambiance.
Service
7.0
While some staff members are friendly, others can be less welcoming. Service levels vary, impacting the overall experience.
Location
9.0
The hotel is conveniently located near shopping areas and is a short walk from the Golden Zone shops. However, noise levels on weekends can be a bit disruptive.
Dining
8.0
The dining options are diverse, offering a range of dishes to choose from. However, some staff members may lack the expected friendliness.
Facilities
9.0
The hotel facilities are well-distributed, and the swimming pools are situated in various spots, avoiding overcrowding.
Mary
United States,
November
2023
6.2/10
The hotel location is ideal for walking, with shops nearby and a convenient distance to various attractions. While the rooms were a bit old and uncomfortable, the strong smell of cigarette smoke was a downside. The service was a mix of helpful and unhelpful staff, with some being very friendly and others not so much.
Rooms
5.0
The requested room was old and not comfortable, with a lingering smell of cigarette smoke.
Service
6.0
The service was a mix - some staff members were very friendly and helpful, while others seemed unwilling to assist.
Location
7.0
The location is great for access to shops and attractions, but the construction activity nearby was disruptive.
Dining
8.0
The dining experience was good with a nice selection and wholesome food.
Facilities
6.0
Facilities were satisfactory but nothing exceptional.
Peter
United Kingdom,
September
2023
8.6/10
The hotel offers spacious and very clean rooms with a good ocean view and is conveniently located near the Golden Zone shops. The service is exceptional despite the ongoing construction nearby. The dining options provide a nice selection of Mexican breakfast choices. The facilities are modern and convenient, making it a great value for the price.
Rooms
9.0
I was impressed with the well-appointed and quiet rooms that had a great ocean view. It felt like having a disco in our room!
Service
9.0
They made our stay truly special.
Location
8.0
The location, while undergoing construction, is conveniently situated across from the children's pool and play area. It's also near local shops and restaurants, providing a good mix of activities nearby.
Dining
8.0
Breakfast was great with an omelette station and fresh fruit. The dining experience was enjoyable overall, though some requests felt a bit strange.
Facilities
9.0
The hotel offers a range of facilities that cater to different needs, from pools at various spots to commercial services. The value for money considering the modern amenities provided is excellent.
Robin
United Kingdom,
August
2023
8.8/10
The hotel has a small but beautiful view, representing true 'Mexico' style and extremely clean rooms. Though it can be a sound funnel from outside noises, the accommodations provide a safe and adequate closet space, lacking a bar-fridge.
Rooms
8.0
The rooms are very true to 'Mexico' style and extremely clean with a small but beautiful view, but they can be a sound funnel from outside noises. They had a safe and adequate closet space, yet no bar-fridge.
Service
9.0
The service at the hotel is top-notch with extremely courteous and helpful staff members. From Carmen at the reception to Shane at the concierge desk, Pedro, Julio, Jose at the restaurants, and many more, the team is exceptionally accommodating.
Location
9.0
The location is a significant bonus, placing you conveniently in the middle of the golden zone. Just a quick turn out the hotel's front leads you to the start of the Malecon, ideal for capturing the standard Mazatlán picture. In addition, it is right by town, with mini stores and multiple swimming pools in different spots, avoiding overcrowding.
Dining
9.0
The dining experience at the hotel is amazing, offering excellent food selections at proper temperatures. The option for fresh meat is a standout feature, providing many choices to cater to diverse preferences.
Facilities
9.0
The facilities at the hotel are well-equipped, enhancing the overall guest satisfaction. They offer multiple services ranging from room service to tours/ticket assistance, ensuring a comfortable stay for all guests.
Authentic Style
Noise Concerns
Arthur
United Kingdom,
July
2023
8.4/10
The hotel is set by the town, just steps away from the resort, with attractive, colorful surroundings. The rooms were basic but had all the necessities, though still a bit noisy despite the calming ocean sounds. The service was top-notch with a hardworking team dedicated to making special events memorable. Dining offered a variety of choices to suit everyone's taste. Facilities were great, especially the pools at different locations around the property.
Rooms
7.0
The rooms were basic but had the necessities, though a bit noisy.
Service
9.0
The team, including Carmen at reception and Shane at the concierge desk, provided friendly and helpful service.
Location
9.0
The hotel's location is hard to beat with colorful, well-groomed surroundings and proximity to town and mini stores.
Dining
8.0
The dining experience was great with a variety of choices to cater to diverse preferences.
Facilities
9.0
The facilities, especially the pools at various spots, were enjoyable and well-maintained.
Max
United States,
July
2023
9.2/10
Wow, what a gem! The hotel is an absolute delight with its clean and comfortable rooms, and the staff is incredibly friendly. The dining experience exceeded my expectations with a great variety of options. The pool area was well-maintained and a real highlight. The value for money here is exceptional.
Rooms
10.0
The rooms look like they belong to a palace from 900 BC, incredibly spacious with a really large bathroom. They were spotless on arrival, well appointed, quiet, and offered a fantastic ocean view.
Service
9.0
The service was top-notch, with everyone from Carmen at the reception to Shane at the concierge desk being super friendly and helpful.
Location
9.0
The location is pure gold for exploring the town, right on the beach for a day of fun. Despite some construction nearby, the area is ideal for walking and offers easy access to the 'Gold Zone'.
Dining
9.0
The dining experience was mouthwatering with tons of choices, made-to-order eggs, and plenty of fresh fruit. From Lucky Bs to Ponchos, the variety was huge and varied.
Facilities
9.0
The facilities here are top-notch, offering everything you could need for a comfortable stay. The amenities are luxurious and the hotel is family-friendly.
Jordan
United States,
July
2023
8.0/10
Though the rooms were pretty basic, considering Mazatlán is less touristy compared to other places like Cancun, Riviera Maya, and Puerto Vallarta, the hotel offers a comfortable stay. The service is exceptional, the location is ideal for exploring the town, and the dining options are varied with a few dress code restrictions, though the facilities could use some improvement.
Rooms
7.0
The rooms, though nothing special, were fine for the location and separated by a large bathroom.
Service
9.0
The staff, from reception to restaurant, were incredibly friendly and helpful.
Location
9.0
The location is superb, right in the midst of the golden zone and perfect for beach activities and town exploration.
Dining
8.0
The dining experience offers great variety with some dress code guidelines for guests.
Facilities
7.0
The hotel facilities are decent, but could improve to enhance guest experience.